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1. General

These Terms & Conditions (“Terms”) apply to all purchases made from Jaalala. By accessing our store or making a purchase, you agree to be bound by these Terms and our Privacy Policy.

We reserve the right to update or modify these Terms at any time without prior notice.

2. Products

  • All product descriptions, prices, and availability are subject to change without notice.

  • We make every effort to display products accurately, but actual colors and packaging may vary due to monitor settings or supplier updates.

  • Product use and results may vary by individual. Always read labels and follow usage instructions.

3. Orders & Payments

  • Orders are confirmed once full payment is received.

  • We accept the following payment methods: [Insert payment methods, e.g., credit/debit cards, mobile payments, etc.].

  • Jaalala reserves the right to cancel or refuse any order at our discretion, including for suspected fraud or pricing errors.

4. Shipping & Delivery

  • Shipping options, costs, and delivery times are provided at checkout.

  • We are not responsible for delays caused by third-party shipping providers, customs, or incorrect delivery information provided by the customer.

  • Risk of loss and title for products pass to you upon delivery to the carrier.

5. Returns & Exchanges

All sales are final. We do not offer returns or refunds.

If your item arrives damaged or defective, we will gladly exchange it for the same or a similar product of equal value.

To request an exchange:

  • Contact us within 1 day of receiving your order.

  • Provide your order number and clear photos of the damaged item.

  • Products must be unused and in their original packaging.

Customers are responsible for any return shipping costs unless the damage was our fault.

6. Promotions & Discounts

  • Promotional offers are subject to specific terms and may change without notice.

  • Discounts cannot be combined unless clearly stated.

  • Offers are valid only during the promotional period and while supplies last.

7. Limitation of Liability

Jaalala is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or services.

We make no guarantees regarding specific results from product use.

8. Intellectual Property

All content on our website, packaging, and promotional materials—including logos, product images, branding, and text—is the property of Jaalala and may not be reproduced or used without written permission.